Officer - Warranty

About this role

Company : Sime Darby Beyond Auto Sdn. Bhd. Daily Claim Handling a) Receiving & Processing Claims · Receive daily warranty claims from Service Advisor for processing

· Ensure all received claim documents tally with invoiced warranty for the day. · Perform daily processing of claims within KPI limit · Ensure excellent quality of warranty processing to minimize rejection and outstanding amount and maximize repayment from Principals. b) Follow-ups · Constantly follow-up with Aftersales Distribution Department to get the claims approved and Credit Note on time · Follow-up with Service Advisor to get the documentations for submissions and re-submissions

· Maintain good and healthy working relationship with Service Advisors and Workshop personnel. c) Paperwork · Ensure all warranty paperwork is properly documented and that all verifying criteria needed by the factory/distributor are processed correctly. · Establish correct problem and remedy codes (and their explanation) and operation number, record the same on claim

· To perform weekly warranty status report d) Rejections · Ensure rejections are limited to 1% annually. e) Others Responsible to perform other duties requested by superior Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance

Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. To explore exciting career opportunities in our Motors operations in Australia, click the link below: Sime Motors Australia Career Site

Apply for this role on Sime Darby’s official careers site.