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Manager, Issuing Solutions CEMEA

Visa · Almaty, Kazakhstan

Full-time Posted 4 days ago

About this role

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world

Progress starts with you. Job Description Consulting Expertise: Drives client acceptance by leveraging relationships and strategies that align with Risk Solution Services goals, automation, and retention objectives Regularly discusses and pursues client goals, demonstrating an understanding in clients’ evolving business strategies Continually builds rapport with clients and the Visa account teams to promote retention and stay ahead of competitive risk Anticipates fluctuations and proactively identifies anomalies with business relationships Is an early adopter of complementary Visa products and offerings and is proactive in learning how to leverage updates and enhancements for Visa and client success Advocates productively on behalf of the client about product feedback and enhancement requests Analysis: Uses Business Intelligence tools to continually highlight client return on investment, aligning acceptance and fraud KPIs with Risk Solution Services objectives Efficiently adheres to clients' contractual reporting requirements Contributes to the continual enhancement of analytical tools Works with BI team to enhance current and future reporting capabilities Solutions Delivery: Optimizes client acceptance through increased automation, the use of machine-learning models, efficient use of manual review, and reduced reliance on rules Maintains working knowledge of Visa and partner integrations, order and technical flow, and supp

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