Manager, Digital Channel Ops and Insights

About this role

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world

Progress starts with you. Job Description The Social Channel Ops and Insights Manager will play a critical role in executing and optimizing Visa’s social media and web presence across owned and priority platforms. This role is responsible for day‑to‑day publishing, performance monitoring, and insights development to ensure content is resonating with audiences and informing ongoing newsroom strategy

The ideal candidate is highly analytical, operationally strong, and comfortable balancing publishing excellence with performance reporting and real‑time optimization. This role partners closely with content, brand, and communications teams to translate data into clear, actionable recommendations. Key Responsibilities: Operations & Content Execution: Execute day‑to‑day publishing across Visa’s owned and digital corporate, internal and news communications channels, ensuring accuracy, consistency, and alignment with content calendars and brand guidelines

Manage the newsroom calendar, content workflows, asset coordination, and publishing schedules in partnership with internal stakeholders and agency partners. Support quality control across posts, ensuring formatting, tagging, and platform best practices are consistently applied. Digital Insights, Analytics & Reporting: Monitor digital performance across platforms, including audience growth, engagement, reach, and content effectiveness

Develop regular performance reporting and dash

Apply for this role on Visa’s official careers site.