Junior Consumer Relations Specialist with English

About this role

<p style="text-align:left"><b>Job Location</b></p>BUCHAREST OFFICE<p style="text-align:inherit"></p><p style="text-align:left"><b>Job Description</b></p><p><b>Ready to shape consumer experiences for some of the world’s most iconic brands?</b></p><p></p><p>Join P&G and represent leading consumer goods brands! If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you!</p><p></p><p><b>What You’ll Do</b></p><ul><li><b>Engage & Listen:</b> Understand consumer concerns with empathy and professionalism.</li><li><b>Resolve Issues:</b> Manage complaints efficiently, collaborating with team leaders for timely solutions.</li><li><b>Document & Improve:</b> Keep accurate records and suggest process improvements to enhance the consumer journey.</li><li><b>Follow Through:</b> Ensure cases are resolved and consumers stay informed.</li><li><b>Learn & Grow:</b> Participate in training sessions and support onboarding of new team members.</li></ul><p></p><p><b>Why Join Us?</b></p><p></p><p><b>🌟 Ownership from Day 1: </b>Take responsibility for your role and make an impact immediately.</p><p><br /><b>📚 Continuous Development: </b>Access great leaders & capable colleagues, formal training, and global learning platforms.</p><p><br /><b>🤝 Great Culture: </b>Work in a dynamic, respectful environment that values individual contributions and work-family balance<b>.</b></p><p></p><p>🌱 <b>Long Term Career: </b>We hire for a reliable career path, not just a role.</p><p><b>What’s in It for You</b></p><p></p><p><b>💰 Competitive Pay: </b>9,200 RON gross/month & prorated (per worked month; plus a 13th salary & additional vacation bonus (also prorated).</p><p></p><p><b>🏥 Benefits: </b>Private medical & life insurance, accident coverage, meal allowance (40 lei/day), and flexible benefits fund for wellbeing and lifestyle needs.</p><p><br /><b>🏡 Hybrid Work: </b>Flexible schedule with work-from-home options & limited work from abroad opti

Apply for this role on Procter & Gamble’s official careers site.