IT Field Service Technician
Micron Technology Β· Boise, ID - ID1, United States
About this role
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description Micron is seeking an IT Field Service Technician who will support large-scale manufacturing environment with an emphasis on reliability, performance, and customer-focused service delivery
This role serves as a key technical contributor and provides backup support to the IT Field Service Manager, working closely with cross-functional IT teams to ensure consistent and effective technology operations across the organization. The Field Services Technician delivers advanced end-user computing support, oversees hardware deployments, resolves complex technical issues, and supports network connectivity. This position requires strong technical depth, leadership ability, and the capacity to assume limited management responsibilities
The successful candidate will contribute to service quality improvements, process optimization, and act as a technical escalation point for the team. You will exhibit a high level of dependability and passion, embodying our core values of People, Innovation, Tenacity, Collaboration, and Customer Focus. Responsibilities Provide advanced technical support for client computing, hardware, software, and network connectivity within a manufacturing environment
Lead and oversee computer and hardware deployments, including setup, configuration, testing, and alignment with enterprise standards. Respond to and resolve IT incidents, maintain accurate documentation, perform preventive maintenance, and deliver end-user training as needed. Partner with cross-functional IT teams to ensure adherence to company policies, regulatory requirements, and standardized processes
Identify and implement continuous improvement initiatives in IT service delive
Apply for this role on Micron Technologyβs official careers site.