IQOS Store Manager

About this role

<div><h1><strong>IQOS Store Manager – Shape the Future With Us</strong></h1><p><strong>Location:</strong> Store-based (Mexico City)</p><p>At PMI, we’re transforming our business—and the retail experience is at the heart of that journey. Our IQOS Boutiques are more than stores: they are immersive spaces where adult consumers discover better alternatives, and where our teams bring to life a vision of a smoke‑free future.</p><p>We’re looking for a Store Manager who thrives in passionate environments, leads with empathy, and delivers exceptional experiences that leave a mark. If you’re energized by people, passionate about elevating retail, and ready to influence change, this role is for you.</p><hr><h2><strong>Why This Role Matters</strong></h2><p>As a Store Manager, you create the environment where our transformation becomes real.<br>Your leadership inspires teams, your operational excellence ensures flawless execution, and your consumer‑centric mindset shapes the moments that define our brand.<br>You’re not just running a store—you’re building trust, relationships, and experiences that move us forward.</p><hr><h2><strong>What You Will Do</strong></h2><h3><strong>Lead With Purpose</strong></h3><ul><li>Empower a high‑performing, diverse team through coaching, inspiration, and continuous development.</li><li>Foster a culture grounded in empathy, respect, and genuine care—for both consumers and colleagues.</li><li>Communicate with clarity and heart, helping your team embrace our vision and exceed expectations.</li></ul><h3><strong>Create Exceptional Consumer Experiences</strong></h3><ul><li>Ensure every boutique visit is meaningful, educational, and memorable.</li><li>Build real connections with consumers, understanding their needs and guiding them through our smoke‑free offering.</li><li>Elevate the end‑to‑end experience through clienteling, personalized attention, and consistent service excellence.</li></ul><h3><strong>Drive Operational Excellence</strong></h3><ul><li>

Apply for this role on Philip Morris International’s official careers site.