Edge Site Operations Datacenter Program Manager

About this role

As a successful Edge Site Operations DCPM, your success will be measured by: Working across your partner teams, who support contracting, deployment signaling, finance, engineering, security, design and build, and compliance to ensure seamless site operation Developing and maintaining relationships with leased facility landlord(s), IT service providers, and partner support teams Assuming accountability for planning and monitoring of all physical infrastructure resources required to provide capacity Providing quality control for your datacenter-wide IT maintenance support activities across multiple service lines Being the primary point of contact for response to major incidents at your datacenter(s) and participating in proactive and timely resolution of such major incidents impacting MS Cloud services Contributing to regional and global improvement programs as required Assisting with the review, reconciliation, and approval of OPEX + CAPEX budgets, allocation of spend, and management of vendor resourcing models Responsible for ensuring the accuracy of datacenter information and Point of Contact (PoC) listings within all applicable tooling 2+ experience with IT-related projects and/or program management 2+ years' experience with operations in a physical IT and/or Critical Environment infrastructures (e.g. Production datacenter, pre-production lab, etc.) These requirements include, but are not limited to the following specialized security screenings: College degree, certification(s) or equivalent work experience At least two years' experience working across teams of multiple disciplines and collaborating with diverse, technical workforces Knowledge of Internet WAN topologies, with the ability to interpret infrastructure cabling floor plans and rack face diagrams (RFD) Familiarity with various infrastructure cabling used in production datacenter environments Familiarity with Optical Distribution Frame (ODF), Meet Me Rooms (MMR) and acquainted with Optical/DWDM systems K

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