Dispute Consultant
Visa · Pasay, Philippines - Manila - Four Ecom, Philippines
Full-time Posted 4 days ago
About this role
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world
Progress starts with you. Job Description Team Summary: Global Arbitration works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back-office support and customer performance reporting
Services include the Rules, Standards and Disputes function which is comprised of several business units that support the structural foundation of the Visa Payments network. Services, including Rules management, Dispute adjudication, Contract management, Client training and publications, and Performance metrics and analytics, are provided to clients to ensure the safety, security and integrity of the payment system and to support Visa clients in the development of their electronic payments business. Visa's dispute resolution process provides a framework to correct errors and resolve transaction disputes arising from violations of the Visa Rules
In arbitration, Visa reviews all information and documentation involved and decides which party is financially liable for the disputed transaction. What a Dispute Consultant does at Visa: The Dispute Consultant is an experienced contributor who adjudicates all arbitration cases, including complex dispute conditions and compliance cases. This role requires advanced knowledge of Visa rules and industry standards
Dispute Consultants serve as a technical resource for the team, suppo
Apply for this role on Visa’s official careers site.