Director, Client Relationship Management – Japan

About this role

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world

Progress starts with you. Job Description Team overview The Japan Client Relationship Management (CRM) team is accountable for managing client relationships with payment ecosystem stakeholders such as banks, financial institutions, platformers, eCommerce companies, wallet providers, etc. We coordinate across various business functions in Japan, as well as global offices, to support the business growth of our clients

What a Director, Client Relationship Management - Japan does at Visa Reporting to the Business Development Team Leader, the Director will oversee sales and account management, holding commercial responsibility for advancing acquiring business initiatives such as Transit, SMB acceptance, merchant Token, and Click to Pay with one of Japan’s largest clients. You will cultivate strong relationships with key decision-makers and influencers within the client organization, utilizing your expertise to deliver strategic guidance and support aimed at maximizing business opportunities. Additionally, you will collaborate with internal stakeholders from diverse teams including Product, Value Added Services, Marketing, Client Support, Visa Consulting & Analytics, and Legal to develop solutions tailored to the needs of both the client and their customers

Why this matters to Visa This position centres on managing business relationships with one of the major acquirers and their merchants, focusing on sales strategies that alig

Apply for this role on Visa’s official careers site.