Director, Agency & Carrier Performance
Geico · FL Tampa Office, Hybrid, United States
About this role
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Director, Agency & Carrier Performance Confidential Job Description Primary Position Objective Under general direction, the Director, Agency & Carrier Performance provides strategic leadership for sales and service execution across agency and third‑party distribution models
This role is accountable for driving performance, quality, and operational effectiveness within a multi‑carrier, property & casualty (P&C) insurance environment. The Director serves as a senior external representative for GEICO, engaging directly with carrier partners and agencies to align expectations, resolve issues, and strengthen long‑term relationships with minimal oversight. While operating within a regulated environment, the focus of this role is on business outcomes, partner performance, and sustainable growth, balancing risk management with practical execution
Key Responsibilities Agency, Carrier & Third‑Party Performance Provide strategic oversight of performance across multiple carrier relationships within an agency distribution model. Act as a primary GEICO representative to carrier partners, leading discussions related to performance outcomes, operational alignment, and continuous improvement with a high degree of independence. Build and maintain strong, credible relationships with agencies and carriers to ensure consistent execution and alignment with business objectives
Evaluate agency and carrier performance, effectiveness,
Apply for this role on Geico’s official careers site.