Customer Supply Chain Management Specialist

About this role

Job ID: J-00341750 Job Description / Scope of Responsibilities Key elements of the job include: Support demand and supply planning activities to ensure material availability for semiconductor after‑sales service operations Monitor material availability, logistics execution, and service-critical parts through regular data analysis, reporting, and dashboards Analyze supply chain and service logistics data to identify risks affecting tool uptime, response time, and customer service level Support cross‑sector collaboration with CSCM, Service, and other ASML stakeholders to ensure timely support for customer tools in the field Assist in driving operational and process improvements with a strong focus on data transparency, automation, and efficiency Support 3PL operational performance through standard KPI reporting and data‑driven performance analysis Develop and maintain Power BI dashboards and automated reports to support daily operational and management decision‑making Provide on‑call support for supply chain and logistics topics to ensure timely response to service‑critical and urgent customer needs , in alignment with semiconductor after‑sales service requirements Contribute to continuous improvement and digitalization initiatives within CSCM site operations Candidate Profile Strong interest and hands‑on experience in data analysis within supply chain, logistics, or service operations Understanding of or willingness to learn semiconductor after‑sales service characteristics , such as tool uptime sensitivity, urgent material demand, and 24/7 support mindset Capable of working in a dynamic and time‑critical environment while maintaining structured analysis Able to translate data insights into practical operational actions Comfortable supporting on‑call duties as part of a service‑oriented organization Education Bachelor’s degree or above in Supply Chain, Logistics, Data Analytics, Engineering, Business, or related fields Experience 3 to 8 years of relevant experience i

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