Customer Service Representative

About this role

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers

Your Impact at GEICO As an Auto Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs, policy changes, address billing inquiries, or provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $25.31 per hour/$51,000 annually and $29.28 per hour/$59,000 annually

Differentials: +10% for evening shifts; +20% for weekends. Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site

Enjoy GEICO Flex, additional weeks annually to work off-site meeting location and work guidelines. Office Location: 5405 W Cypress St, Tampa, FL, 33607 How You’ll Make a Difference: Customer Interaction: Manage incoming calls, messages, billing questions, policy updates, and offer recommendations. Problem Resolution: Resolve customer concerns ensuring a positive experience

Product Knowledge: Stay informed about GEICO’s products and identify cross-selling opportunities to assist customers. Meaningful Impact: En

Apply for this role on Geico’s official careers site.