CS Site Manager

About this role

Job ID: J-00338057 Introduction to the job The CS Site Manager for YS/HMI is a key management role responsible for leading the Customer Support (CS) YS/HMI team at customer sites. This position oversees the execution of critical customer-facing activities, including system demonstrations, customer evaluations, and driving the adoption of ASML products, while fostering strong and collaborative relationships with customers. The role holds full accountability for the overall performance and success of the CS YS/HMI team, ensuring that the team is well-trained, effectively deployed, and managed in alignment with changing business priorities and customer needs

Close collaboration is required with local customer site teams, Sales and Marketing organizations, and multiple global stakeholders in HQ to ensure operational excellence and customer satisfaction. This is a management position in charge of the CS Team (YS/HMI) The primary responsibilities of the team are demos, evaluations at customer sites, driving adoption of our products and fostering collaboration with customers. This role is responsible for the success of the team in carrying out these tasks, their training and managing them according to the business priorities and changes

The position will require close interaction with local teams at customer sites, sales and marketing as well as various stakeholders in HQ. Functional competency Site operation & direction: Develop short term and long-term operational plans balanced in terms of product, efficiency and people and drive continuous improvement and innovation Manage customer relationship & site performance Business and commercial sense Organization development by developing effective organizational structure, and build skilled and engaged teams, create safe environment to work Education and experience BS or MSc in engineering related major; physics, optics, chemistry, electrical engineering, materials science or mathematics. 15+ years of experience in Semi / H

Apply for this role on ASML’s official careers site.