Client Advisor - Mall of America

About this role

Client Advisor - Mall of America Published on 04.27.2026 Christian Dior Couture Retail Reference: CDC14370 Add to favorites Open Share Place of employment : Bloomington, United States Contrat type : Permanent Job Required experience : Minimum 3 years Work mode : Full Time Apply POSITION JOB RESPONSIBILITIES PROFILE ADDITIONAL INFORMATION RECRUITMENT PROCESS Position Job Title: Client Advisor Reports to: Boutique Manager/Director JOB PURPOSE: The Client Advisor acts as a trusted ambassador of the brand, responsible for delivering best-in-class client service while achieving individual sales goals. This role focuses on cultivating meaningful client relationships, leveraging product expertise and selling ceremonies, and contributing to boutique performance through a strategic, client-centric approach. Job responsibilities TASKS & RESPONSIBILITIES · Build, manage, and grow a personal client portfolio with a focus on retention, reactivation, and lifetime value · Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including, Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS) · Maintain a strong drive for results and a positive, team first attitude at all times · Act as a brand ambassador both within and beyond the boutique environment Profile Client Development: · Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication · Strategically develop and nurture a local and international client base through personalized outreach, appointment setting, and consistent follow-up · Leverage deep product knowledge and brand storytelling to create meaningful, memorable client experiences through the details and stories of our products · Problem solve in partnership with leadership team to ensure that each client issue is accurately resolved to the benefit of the business · Anticipate client needs and deliver tailored pro

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