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Client Advisor

LVMH · FEND04486, Fendi

Posted 4 days ago

About this role

Client Advisor Published on 05.13.2026 Fendi Retail Reference: FEND04486 Add to favorites Open Share Place of employment : Bangkok, Thailand Contrat type : Permanent Job Required experience : Minimum 3 years Work mode : Full Time Apply POSITION JOB RESPONSIBILITIES PROFILE ADDITIONAL INFORMATION Position As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity. Job responsibilities Sales Performance Be accountable for one’s sales performance, engaging in upselling, cross selling and multiple selling for all product categories Deliver a compelling sales ceremony through effective story-telling, utilizing the correct product and brand knowledge to persuade customers. Ensures consistency in achieving the KPIs assigned, including but not limited to sales target, core category sales target, NPS etc

Client Management Identify customer needs correctly, making meaningful and insightful recommendations, whilst going above and beyond in terms of customer service expectation, anticipating clients needs where possible. Deploy the appropriate CRM tools, to develop and nurture existing relationships, properly strengthening client’s loyalty and interest for the brand. Store Operations Be able to correctly operate the Inventory management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input Perform store duties as assigned by team leaders and management Work as a team to achieve store operation objectives, identify operational gaps and suggest improvements where appropriate and applicable

Store Management Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance) Store Maintenance Maintain a safe and clean store environment and implement daily housekeeping duties Maintain proper visual merchandising

Apply for this role on LVMH’s official careers site.

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