Cash Collection Junior Specialist - French Speaker

About this role

Position Snapshot Location: Lisbon/Braga (Portugal) Company: Nestlé Business Services (NBS) Full-time/Hybrid Work – 2 days per week at the office (aligned with our current Policy) Fluent in English and French About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals

We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world. We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS! At Nestlé Business Services (NBS), diversity and inclusion are core values

If you have any special needs, count on us to adapt your position. Position Summary For our NBS Order to Cash (O2C) department, we are currently looking for a Cash Collection Junior Specialist - French Speaker . Reporting to Cash Collection Lead Specialist, this professional will be responsible to manage due and overdue balances on customer account and maximizing On Time Payment for all customers

A day in the life of... Manage customer/account queries to ensure sales ledger balances are clean on customer account; Successful management of due and overdue balances on customer account, maximizing On Time Payment for all customers; Notify markets of uncollectable debt risks & mitigate where possible; Collection activities based on Market Collection Strategy; Respond to incoming collection concerns from the customer and internal stakeholders; Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts; Analyse and check K

Apply for this role on Nestle’s official careers site.