Brand & Consumer Junior Advisor with German (full-time or part-time)

About this role

<p style="text-align:left"><b>Job Location</b></p>BUCHAREST OFFICE<p style="text-align:inherit"></p><p style="text-align:left"><b>Job Description</b></p><p><b>Location:</b> Bucharest Intelligence Hub | Hybrid Work Model (3days/week from the office)</p><p></p><p><b>Ready to shape consumer experiences for some of the world’s most iconic brands?</b></p><p><br />Join P&G and represent leading consumer goods brands in the German market. If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you!</p><p></p><p>Availability required:</p><ul><li>8h/day for full-time roles</li><li>Minimum 4h/day for part-time roles</li></ul><p></p><p><b>What You’ll Do</b></p><ul><li><b>Be a Brand Ambassador & Consumer Champion:</b> Beyond standard support, you will act as a trusted advisor for P&G consumers and brands, leveraging your German skills to manage inquiries across multiple channels (written and call interactions). You'll provide holistic support, applying empathy and a people-oriented approach to guide consumers through their journey with our products.</li></ul><ul><li><b>Engage & Listen:</b> Understand consumer concerns with empathy and professionalism.</li><li><b>Resolve Issues:</b> Manage complaints efficiently, collaborating with team leaders for timely solutions.</li><li><b>Document & Improve:</b> Keep accurate records and suggest process improvements to enhance the consumer journey.</li><li><b>Follow Through:</b> Ensure cases are resolved and consumers stay informed.</li><li><b>Learn & Grow:</b> Participate in training sessions and support onboarding of new team members.</li></ul><p></p><p><b>Why Join Us?</b></p><ul><li><b>🌟 Ownership from Day 1: </b>Take responsibility for your role and make an impact immediately.</li><li><b>📚 Continuous Development: </b>Access great leaders & capable colleagues, formal training, and global learning platforms

We emphasize building a long-term career within P&G, with opportunit

Apply for this role on Procter & Gamble’s official careers site.