B2C Customer Service Representative - German Speaking

About this role

B2C Customer Service Representative - German Speaking Published on 05.14.2026 Bulgari Supply Chain & Logistics Reference: BULG10438 Add to favorites Open Share Place of employment : Dublin, Ireland Contrat type : Permanent Job Required experience : Minimum 3 years Work mode : Full Time Apply POSITION JOB RESPONSIBILITIES PROFILE ADDITIONAL INFORMATION Position Bulgari is one of the most prestigious brands and global players on the luxury market. We design, produce, distribute and sell high-end jewels, watches, perfumes and accessories through a network of over 250 owned stores in the most exclusive shopping areas in the world and selected distributors and more than 10.000 exclusive perfumeries. Bulgari belongs to the LVMH Group (Louis Vuitton Moët Hennessy group), global leader in the luxury sector

Quality and excellence are the basis of our culture that reflects the same commitment within the working environment to achieve an organisation aimed at the full satisfaction of the customer. Excellence for Bulgari means the perfect balance between top quality products and impeccable services worldwide. We employ over 170 people in Dublin within our Worldwide Logistic and Supply Chain Centre, we are looking for a: Customer Service Representative B2C – German Speaking

Job responsibilities What can you expect from your role? Sales - be comfortable identifying sales opportunities including upselling and cross selling. Client Relationship Management – looking after our valued clients by delivering a personal service at every opportunity ensuring brand success. Provide luxury, friendly, professional, and efficient service via inbound and outbound calls, live chat, emails, online reviews via WhatsApp and social media

Deliver “Wow factor” to our clients by listening attentively to their needs identifying the route cause and bring to final resolution. Follow department KPI’s as set by management. Identify and escalate issues appropriately

Provide feedback daily to the Head of

Apply for this role on LVMH’s official careers site.