Associate Patient Care Coordinator

About this role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting

Growing together. Southwest Medical , part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols

Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Monday through Friday from 6:30 am to 5:30 pm

This is a 40-hour work week to be determined by the supervisor upon hire. Location: 2845 SIENA HEIGHTS, Second Floor, Henderson, NV 89052 Primary Responsibilities: Greets patients as they arrive and manage appropriate standard wait times Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures and copy required documents Collects co-payments, co-insurance and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Answers phones and schedules appointments Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns and take messages as needed Manages medical records (maintains, files/scans, prepares for schedule) Ensures all corresponde

Apply for this role on UnitedHealth Group’s official careers site.