Associate Patient Care Coordinator

About this role

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting

Growing together. Work Hours: Monday- Friday, 8 AM- 5 PM Location: 13862 Plantation Rd., STE 423, Fort Myers, FL 33912 Primary Responsibilities: Greets patients as they arrive and manage 15-minute wait time Assist patients with intake processes including copying required documents Collects co - payments, co - insurance and deductibles and issues receipt Manages cashier box and daily deposits according to company policies Processes walk - in patients and visitors Answers phones and schedules appointments Manages medical records (maintains, files / scans, prepares for schedule) Ensures all correspondence is scanned and / or filed in a timely manner Processes requests for medical records release and maintains appropriate logs, etc. Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in

Required Qualification: High School Diploma/GED (or higher) 1+ years of related work experience including data entry Beginner level of knowledge of medical office procedures and medical terminology Preferred Qualification: Healthcare experience ECW experience Prior healthcare experience with referrals, prior authorizations and insurance verification Basic knowledge of healthcare insurance Pay is based on several factors inc

Apply for this role on UnitedHealth Group’s official careers site.