Associate Patient Care Coordinator

About this role

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum , in strategic partnership with ProHealth Care . ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation

Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting

Growing together . Location: Oncology Department - 791 Summit Ave, Oconomowoc, WI 53066 Primary Responsibilities: Greets visitors and patients in person Handles confidential information appropriately by protecting and disclosing information to only those authorized Prioritizes by assessing and analyzing information to identify immediate emergency needs Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on - call schedules to ensure appropriate communication to ProHealth Care Physicians Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed Provides patients with financial responsibility information and collects patient liabilities, document amounts in the appropriate fields, and balances the cash box daily Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed Provides wayfinding instructions and assists with hospital information as requested Meets or exceeds audit accuracy standards

Works worklist

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