Associate Patient Care Coordinator

About this role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting

Growing together The Associate Patient Care Coordinator is responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones. Hours: Monday through Friday 8am-5pm or 7am-4pm Location : 8080 State Highway 121 McKinney TX Primary Responsibilities: Responsible for daily scheduling of all physician orders, new referrals, and schedules with appropriate field clinicians Reports new or pertinent patient information to field clinicians Schedules per physician order all visits/tasks specific to each patient from the beginning to conclusion of directed patient care: supervisory visits, re-certification visits, discharge visits, transfers, and post-hospital visits and ensures accuracy Updates clinicians frequently remain in compliance with current physician orders Communicates all new physician orders and new referrals with contract therapy staff Assists CTMs with contacting field clinicians or relaying information in reference to patient care updates Frequently communicate with management regarding unassigned patient visits to ensure all patients receive care within the timeframe required per physician orders Responsible for checking email, HALO's, team messaging system and voicemail to respond to time

Apply for this role on UnitedHealth Group’s official careers site.