Assistant, Collections (Accounts Receivable) with German SCDMNT

About this role

Job Purpose The role supports Accounts Receivable activities, including management of customer outstanding balances, follow-up on open receivables, and resolution of payment-related issues. It ensures accurate financial records and contributes to timely cash collection. The position also participates in process improvements and supports operational initiatives within the Collections function

Key Responsibilities Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc.) Ensures that CCEP policies are adhered to (e.g. approvals, financial guidelines, etc.) Ensures that the collection of debt is actioned on a daily basis by using variety of communication channels Ensures the accuracy of collection records including maintenance of the relevant ledgers and applies debt collections strategy as appropriate Ensures that cash collection period end closing procedures are completed efficiently, accurately and in a timely manner Monitors and forecasts incoming and outgoing customer payments on a regular basis Ensures Collections procedures are updated and completed efficiently, accurately and in a timely manner Ensures that any supporting documentation are provided to customers as requested Ensures all follow up issues on Collections are managed accordingly to the given timelines. Provides support and advice on Collections processes where required Proactively improves the quality of end-to-end processes through identification and resolution of issues and continuous improvement Key Stakeholders Internal: SSC Service Lines, BU Finance Teams, local Finance Business Partner External: CCEP customers, suppliers Experience required Experience in a multinational organization and/or Shared Services environment with a good business acumen A good understanding of wider Customer to Cash area processes Ability to assess a problem and escalate it to the appropriate level Good Excel skills

ERP experi

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