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Application Analyst- (Associate Level)

Visa · Basingstoke, Fully Onsite, United Kingdom

Remote Full-time Posted 4 days ago

About this role

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world

Progress starts with you. Job Description What’s it all about? You will support multiple mission-critical applications, including Visa’s Core Clearing and Settlement BASE II, which reconciles and processes funds between client financial institutions in a global, multi-data centre environment. This client-facing role involves assisting first and second-level support teams in problem determination and recovery for Open Systems and Mainframe applications, leveraging technologies such as Linux, Cassandra, DB2, Kafka, Golang, and emerging automation and AI-driven tools

We’re looking for someone who thrives in a shift-based environment, learns quickly, and demonstrates strong problem-solving skills. You must be a team player with a proactive attitude and willingness to engage in continuous improvement initiatives. What we expect of you, day to day: Run day-to-day operations across multiple technologies, ensuring stability and resilience

Escalate issues promptly to peers and/or on-duty specialists or team leads. Collaborate with service partners such as VIP Operations and Client Support teams to manage operational issues effectively. Work closely with global support teams on technical issues, installations, and recovery exercises

Learn and utilise bespoke tools and automation frameworks. Participate in process improvement initiatives, including automation of manual workflows and leveraging AI-assisted incident summarisation and

Apply for this role on Visa’s official careers site.

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