Analyst, Technical Solutions

About this role

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world

Progress starts with you. Job Description Technical Solutions is part of Client Services organization in charge of providing industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services, and enabling our client facing teams to deliver and scale new digital products in the market

We are hiring a Technical Solutions Analyst – LAC to focus on VISA’s Digital Solutions like traditional Digital Wallets (Apple Pay, Samsung Pay, Google Pay, Garmin Pay, Fitbit Pay), Visa Direct (instant payment) and API based services. Responsibilities: Be the technical reference for digital solutions in LAC Client Services organization and develop a strong partnership with the LAC Product and Client Services teams. Manage and troubleshoot escalated technical problems, interfacing with Product Development, Product Management, and/or Operations teams

Provide technical implementation assistance to developers. Support the projects to certify service providers in the integration with API based digital solutions, to onboard new customer in the digital wallet workspace and to certify customers integrated with the APIs available in the Visa Development Center. Educate merchants on how ongoing enhancements of Visa services may bene

Apply for this role on Visa’s official careers site.