Administrative Assistant

About this role

This position is Onsite. Our office is located at Prescott Flexcare Infusion Center, 808 Ainsworth Dr #103, Prescott, AZ 86301. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale

Join us to start Caring. Connecting. Growing together

The Administrative Assistant is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include welcoming patients and visitors, answering the telephone, and answering any inquiries. Scheduling appointments and keeping those appointments on time

Assist with tasks as directed by leadership. This position is full-time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00 am - 4:30 pm

It may be necessary, given the business need, to work some holidays and overtime. This will be on-the-job training, training hours will be aligned with your schedule. Primary Responsibilities: Answers and re-routes incoming calls to the appropriate FlexCare staff members Makes outgoing calls to patients and/or caregivers Documents patient communications within our Electronic Medical Records Handles all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient Greets and checks-in patients and visitors for their scheduled appointment time Completes patient check-out, payment processing, and patient scheduling Receives shipments and direct vendors when deliveries are s

Apply for this role on UnitedHealth Group’s official careers site.