Account Manager
Nestle · Meycauayan, Hybrid, Philippines
Posted 4 days ago
About this role
POSITION SNAPSHOT Location: Meycauayan, Bulacan, PH Company: Nestlé Business Full-time Bachelor’s Degree 5+ years of experience POSITION SUMMARY Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally
We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us? A DAY IN THE LIFE The Business Development Manager is responsible for building and strengthening a mature, strategic partnership between the Nestlé Business Services (NBS) Center and the Markets. This role drives continuous improvement, enables data‑based insights, and supports new service offerings that create meaningful business value
Key Responsibilities Partnership & Service Quality Establish a strong and collaborative partnership between the NBS Center and Market management. Lead the Total Service Quality (TSQ) model, ensuring it is adapted effectively to the needs and context of each Market. Maintain regular feedback loops (e.g., MOR feedback, annual surveys, executive interviews) and share insights with Global Service Solutions/IBS to support appropriate action plans
Operational Leadership Serve as guardian of the NBS Center-wide Operational Master Plan (OMP). Facilitate the creation, alignment, and progress tracking of Market-level OMPs. Continuous Improvement Drive continuous improvement initiatives across Markets and the NBS Center, using NCE methodologies
Promote replication of successful cross-stream and cross-center projects that yield measurable business benefits. Issue Resolution & Market Alignment Coordinate and resolve end‑to‑end issues within committed timelines. Ensure NBS teams deeply understand Ma
Apply for this role on Nestle’s official careers site.